Accessibility Statement

This accessibility statement applies to the zity.es website.

COMPLIANCE STATUS

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance aspects indicated in the following section.

INACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Non-compliance with RD 1112/2018

There may be some contrast aspects that do not meet the required minimum of 3:1 with respect to the adjacent colours of the background of the relevant section of the website. [9.1.4.11 Non-text Contrast]

There may be some labels or instructions that are not correctly labelled [9.3.3.2 Labels or Instructions]

There may be status messages that do not meet the required minimums [9.4.1.3 Status Messages]

There may be error suggestions that do not meet the required minimums [9.3.3.3 Error Suggestions (conditional)]

There may be failures in sequential navigation through the website affecting its meaning or operation [9.2.4.3 Focus Order]

It is not possible to prevent people interacting through voice input from accidentally activating interactive elements [requirement 9.2.1.4 – Character Key Shortcuts]

There may be occasional editing errors on some web pages

Disproportionate burden

Not applicable.

PREPARATION OF THE NEXT ACCESSIBILITY STATEMENT

This statement was prepared on 20 August 2025.

The method used to prepare the statement was a self-assessment carried out by the company itself.

COMMENTS AND CONTACT DETAILS

You may submit communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:

[L16]

Report any possible non-compliance by this website
Transmit other difficulties accessing the content
Submit any other query or suggestion for improvement regarding the accessibility of the website

[L19]

Through the contact email address info@zity.es.

You may submit:

Complaint regarding compliance with the requirements of RD 1112/2018 or
Request for accessible information regarding:

Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3, section 4

Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the request for accessible information, the facts, reasons and request must be clearly specified so as to establish that it is a reasonable and legitimate request.

Complaints and claims regarding accessible information shall be submitted through the email address indicated above.

ENFORCEMENT PROCEDURE

If, after submitting a request for accessible information or a complaint, the request has been rejected, the interested party does not agree with the decision taken, or the response does not meet the requirements set out in Article 12.5, the interested party may lodge a claim. A claim may also be lodged if twenty working days have elapsed without a response being received.