At ZITY CENTRO DE NEGOCIOS, we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. Your privacy matters to us, and we believe that we should be transparent about it.

For this reason, and for the purposes of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, the “GDPR”) concerning the protection of individuals with regard to the processing of personal data and the free movement of such data, and LAW 34/2002 of 11 July, on Information Society Services and Electronic Commerce (hereinafter, the “LSSI”), ZITY CENTRO DE NEGOCIOS informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following:

Your data is collected so that the user experience can be improved, taking your interests and needs into account.
We are transparent about the data we collect about you and the reason why we do so.
Our intention is to offer you the best possible experience. Therefore, whenever we use your personal information, we will always do so in compliance with applicable regulations and, where necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you may ask us to stop processing it.
Our priority is to guarantee your security and process your data in accordance with European regulations.

If you would like more information about the processing of your data, please consult the different sections of the privacy policy below:

Identity: ZITY CENTRO DE NEGOCIOS
Registered office: C/ Doctor Casas, 20, 50008 Zaragoza, Spain
Tax ID No.: B50029727
Email: [info@zity.es](mailto:info@zity.es)

ZITY CENTRO DE NEGOCIOS has appointed a Data Protection Officer or an internal contact person within its organization. If you have any questions regarding the processing of your personal data, you can contact them by email at [info@zity.es](mailto:info@zity.es)

The personal data that the user may provide includes:

Name, address and date of birth.
Telephone number and email address.
Location.
Payment and refund information.
IP address, date and time when you accessed our services, the internet browser you use and information about the device’s operating system.
Any other information or data that you choose to share with us.

In some cases, completing the registration form is mandatory in order to access and use certain services offered on the website. Likewise, failure to provide the requested personal data or failure to accept this data protection policy means that it will not be possible to subscribe, register or participate in any promotions in which personal data is requested.

At ZITY CENTRO DE NEGOCIOS, we process the information provided by interested parties for the following purposes:

Manage orders or contract any of our services, whether online or in our physical stores.
Manage the sending of the information requested.
Develop commercial activities and maintain and manage the relationship with the user, as well as manage the services offered through the website and information activities. This may include carrying out automated assessments, creating profiles and segmenting customers in order to personalize our interactions according to their characteristics and needs and improve the customer’s online experience.
Develop and manage competitions, prize draws or other promotional activities that may be organized.
In some cases, it will be necessary to provide information to Authorities or third-party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to customer or Public Administration claims.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities (RAT), which will be updated periodically in accordance with the GDPR.

The processing of your data may be based on the following legal grounds:

Consent of the data subject for the contracting of services and products, contact forms, information requests or subscription to e-newsletters.
Legitimate interest for processing our customers’ data in direct marketing activities and the data subject’s express consent for everything relating to automated assessments and profiling.
Compliance with legal obligations for fraud prevention, communication with Public Authorities and third-party claims.

The processing of the data for the purposes described will continue for the time necessary to fulfill the purpose for which it was collected (for example, while the commercial relationship lasts), as well as to comply with the legal obligations arising from the processing of the data.

In some cases, only when necessary, ZITY CENTRO DE NEGOCIOS will provide user data to third parties. However, data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with whom ZITY CENTRO DE NEGOCIOS works may use the data to provide the corresponding services; however, they will not use such information for their own purposes or transfer it to third parties.

ZITY CENTRO DE NEGOCIOS seeks to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. Such third parties are obliged to ensure that the information is processed in accordance with data privacy regulations.

In some cases, the law may require personal data to be disclosed to public bodies or other parties; only the information strictly necessary to comply with such legal obligations will be disclosed.

The personal data obtained may also be shared with other companies within the group.

In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they provide an adequate level of protection, either because they have Binding Corporate Rules (BCRs) or because they have adhered to the “Privacy Shield”.

You can send your communications and exercise your rights by submitting a request to the following email address: [info@zity.es](mailto:info@zity.es).

Right of access: you may request information about the personal data we hold about you.
Right of rectification: you may notify us of any changes to your personal data.
Right to erasure and to be forgotten: you may request the deletion of your personal data, subject to prior blocking of the data.
Right to restriction of processing: this involves restricting the processing of your personal data.
Right to object: you may withdraw your consent to the processing of your data and object to its continued processing.
Right to data portability: in some cases, you may request a copy of your personal data in a structured, commonly used and machine-readable format for transmission to another controller.
Right not to be subject to individualized decisions: you may request that decisions not be made solely on the basis of automated processing, including profiling, which produces legal effects or significantly affects the data subject.

In some cases, a request may be rejected if you ask for the deletion of data that is necessary to comply with legal obligations.

Likewise, if you have any complaint regarding the processing of your data, you may lodge a complaint with the data protection authority.

The user is solely responsible for the truthfulness and accuracy of the data provided, releasing ZITY CENTRO DE NEGOCIOS from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided and undertake to keep it properly updated. The user agrees to provide complete and accurate information in the registration or subscription form. ZITY CENTRO DE NEGOCIOS reserves the right to terminate the services contracted with users if the data provided is false, incomplete, inaccurate or outdated.

ZITY CENTRO DE NEGOCIOS is not responsible for the accuracy of information that has not been prepared by the company and for which another source is indicated, and therefore assumes no liability for any potential damage that may arise from the use of such information.

ZITY CENTRO DE NEGOCIOS reserves the right to update, modify or delete the information contained on its websites and may even restrict or deny access to such information. ZITY CENTRO DE NEGOCIOS shall not be liable for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided by ZITY CENTRO DE NEGOCIOS whenever such information originates from external sources.

Likewise, the user certifies that they are over 14 years of age and have the necessary legal capacity to provide consent regarding the processing of their personal data.

In principle, our services are not specifically aimed at minors. However, if any of them are directed at children under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of 5 December (LOPDGDD), ZITY CENTRO DE NEGOCIOS will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the minors’ personal data. In this case, the ID card or another form of identification of the person providing consent will be required.

In the case of persons over fourteen years of age, their data may be processed with the user’s consent, except in those cases where the law requires the assistance of those holding parental authority or legal guardianship.

ZITY CENTRO DE NEGOCIOS has adopted the legally required security levels for the protection of Personal Data and seeks to implement such additional technical means and measures as are available to it to prevent the loss, misuse, alteration, unauthorized access to and theft of the Personal Data provided to ZITY CENTRO DE NEGOCIOS.

ZITY CENTRO DE NEGOCIOS is not responsible for any hypothetical damage or loss that may arise from interference, omissions, interruptions, computer viruses, telephone failures or disconnections in the operation of this electronic system caused by circumstances beyond the control of ZITY CENTRO DE NEGOCIOS; delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the Data Processing Centre, the Internet system or other electronic systems; or damage that may be caused by third parties through unlawful intrusions beyond the control of ZITY CENTRO DE NEGOCIOS. Nevertheless, the user should be aware that security measures on the Internet are not infallible.

The website https://zity.es/ may contain links to other websites. By clicking on one of these links and accessing an external website, your visit will be subject to the privacy policy of that website, and ZITY CENTRO DE NEGOCIOS will have no responsibility whatsoever for its privacy policy.

The ZITY CENTRO DE NEGOCIOS website uses cookies in order to optimize and personalize your browsing experience. Cookies are information files stored on the user’s own device. The information collected through cookies is used to facilitate the user’s navigation through the website and optimize the browsing experience. Data collected through cookies may be shared with their creators, but under no circumstances will the information obtained through them be associated with personal data or data that could identify the user.

However, if the user does not wish cookies to be installed on their hard drive, they can configure their browser to prevent the installation of these files. For more information, please consult our Cookie Policy.

This privacy policy may be modified. We recommend that you review the privacy policy periodically.